Terms and Conditions

Terms and Conditions

Last updated: 6 November 2026

These terms apply when you use the Business In A Box demonstration website at demo.thebusinessinabox.co.uk and the BIAB Buyer, BIAB Merchant and BIAB Delivery mobile apps (together, “the service”). By using the service you accept these terms. If you do not accept them, please do not use the service.

1. Who we are

The service is run by SCIAC LTD, trading as Business In A Box, a company registered in England and Wales (company number 17211842), registered office 82a James Carter Road, Mildenhall, Bury St. Edmunds, IP28 7DE. The apps are published on Google Play by JDC Digital on behalf of SCIAC LTD. In these terms, “we”, “us” and “our” mean SCIAC LTD.

Contact: info@thebusinessinabox.co.uk, +44 7356 264859.

2. This is a demonstration

The service shows how the Business In A Box ordering platform works. The restaurants, menus, prices, offers, reviews and accounts are samples. In particular:

• Orders placed in the service are not prepared, delivered or collected, and no restaurant is bound to fulfil them.
• No real payment is taken. Never enter real card or bank details in the service.
• Wallet balances, reward points, earnings and withdrawals are sample figures with no cash value and cannot be paid out.
• The service is reset to its starting state every 15 minutes. Accounts, orders, bookings, reviews and uploads you create are deleted at each reset.

3. Using each app

All of these terms apply to each app. This section adds the points that apply to one app only. The iPhone versions of the apps have the same names and are covered in the same way.

BIAB Buyer (customer app, Android package com.app.biab.buyer)

BIAB Buyer lets you browse the sample restaurants, place orders, book tables, save delivery addresses and favourites, collect reward points and review restaurants.

• Orders and table bookings are samples. No food is prepared or delivered and no table is held for you. Never enter real card details at checkout.
• Reviews you post are shown publicly with your name and must follow section 5 (Acceptable use).
• If a review is offensive or breaks these terms, tap the “…” button on it to report it or to block the customer who wrote it. A review you report, and every review by a customer you block, is hidden from you straight away. We check reports within 24 hours and remove content, and close accounts, that break section 5.
• Location is optional. With your permission the app uses it to find nearby restaurants and to pick a delivery address on the map. You can type an address instead.
• If you sign in with Google or Facebook, that service’s own terms also apply to your use of it.

BIAB Merchant (restaurant app, Android package com.app.biab.merchant)

BIAB Merchant lets restaurant owners and staff try running a restaurant on the platform: receiving, accepting and rejecting orders, managing menus and table bookings, printing order receipts and viewing earnings.

• The restaurant accounts are samples and may be used by other people at the same time, so others can see and change what you enter. Do not enter real business, bank, PayPal or personal details.
• Earnings and withdrawal requests are sample figures. No money is paid to you.
• Bluetooth is used only to connect to a receipt printer. We do not promise that every printer will work with the app.
• Customer details shown on orders may be used only to handle that order and must not be copied or used for anything else.

BIAB Delivery (driver app, Android package com.app.biab.delivery)

BIAB Delivery lets drivers try accepting and completing deliveries: going online, receiving nearby orders, marking them as collected and delivered, and viewing completed deliveries and wallet balance.

• No real deliveries take place. Do not travel to any restaurant or customer address shown in the app.
• While you are online, the app collects your precise location, also when it is closed or not in use, so that you can be offered nearby orders and the delivery can be followed. Going offline stops this. You cannot receive orders without it.
• Using the app does not make you an employee or worker of ours or of any restaurant, and you are not paid for deliveries made in it.
• Always follow the law and the rules of the road. Do not handle your phone while driving or riding.
• Customer details shown for an order may be used only to complete that delivery and must not be copied or used for anything else.

4. Your account

You must be 18 or over to use the service. Keep your sign-in details private, and give accurate details if you create an account. You can delete your account at any time in the app or as described on our Delete your account page.

5. Acceptable use

You must not:

• use the service for anything unlawful, or to harass, mislead or impersonate anyone;
• post content (such as reviews, names or photos) that is offensive, defamatory or infringes anyone else’s rights, or that contains other people’s personal data;
• try to gain unauthorised access to the service, its servers or other users’ accounts, or interfere with how it works, including by uploading malicious code or overloading it;
• scrape, copy or resell the service or its content, or use it to build a competing product.

We may remove content and suspend or close accounts that break these rules.

6. Intellectual property

The service, its software, design, logos and the Business In A Box name belong to us or our licensors. You may use the service for trying out the platform. You may not copy, modify or distribute any part of it without our written permission. Sample photos are used under their licences and must not be reused from the service.

7. Availability and changes

We provide the service as a demonstration, free of charge and “as is”. We do not promise that it will always be available, error-free or that its content is accurate. We may change, suspend or withdraw the service, or change these terms, at any time. We will post updated terms on this page.

8. Our liability

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under the law of England and Wales.

Because the service is a free demonstration, and to the extent the law allows, we are not liable for any loss arising from your use of it, including loss of data, loss of profit or business, or any indirect or consequential loss. If you are a consumer, this does not affect your statutory rights.

9. Privacy

Our Privacy Policy explains how we collect and use personal data when you use the service.

10. Your own Business In A Box platform

These terms cover only this demonstration. If you buy a Business In A Box package for your own business, separate terms apply. See thebusinessinabox.co.uk/terms.

11. Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

12. Contact

Questions about these terms: info@thebusinessinabox.co.uk or +44 7356 264859.