Delete your BIAB Buyer, BIAB Merchant or BIAB Delivery account

Delete your BIAB Buyer, BIAB Merchant or BIAB Delivery account

This page explains how to delete your account and data in the Business In A Box apps on Google Play and the App Store:

• BIAB Buyer, the customer app for ordering food and booking tables
• BIAB Merchant, the restaurant app
• BIAB Delivery, the delivery driver app

The apps are developed by Business In A Box, a trading name of SCIAC LTD (company number 17211842, registered in England and Wales). One account covers the app and the Business In A Box website, so deleting it removes your account everywhere.

Option 1: in the app

1. Open BIAB Buyer, BIAB Merchant or BIAB Delivery and sign in.
2. Open the Account tab.
3. Choose Delete My Account and confirm.

You can also choose Request My Data first if you would like a copy of your information.

Option 2: by email

If you cannot sign in, email info@thebusinessinabox.co.uk from the address registered on the account, with the subject “Delete my BIAB account” and the name of the app you use. We may ask you to confirm your identity.

What happens next

• We process deletion requests within 30 days.
• Deleted: your profile (name, email address, phone number), saved addresses, favourites, saved payment preferences, device and notification tokens, and reviews you wrote.
• Kept where the law requires it: order, payment and invoice records needed for tax, accounting and fraud prevention. They are kept only for the legally required period and are no longer linked to a usable account.

Questions about your data? Contact Business In A Box at info@thebusinessinabox.co.uk. Our Privacy Policy explains how we use personal data.